Effective Date: 06/04/2026
At Bad Gasoline Screen Printing, we take pride in producing high-quality products and custom work. Due to the nature of custom manufacturing, different policies apply to retail merchandise and custom screen printing orders.
RETAIL PRODUCTS
Retail products purchased through our website may be eligible for return under the conditions outlined below.
Return Eligibility
Returns must be requested within 10 days of delivery.
To qualify for a return, the item must:
- Be damaged upon arrival; or
- Be the incorrect item received
Customers must notify us within 10 days of receiving the order and provide photographs showing the issue.
Items returned without prior approval may not be accepted.
Non-Returnable Items
We do not accept returns for:
- Incorrect size ordered by the customer
- Change of mind
- Buyer's remorse
- Normal wear and tear
- Minor color variations between screens and printed products
- Sale or clearance items
- Custom products
EXCHANGES
If you would like to exchange an eligible item, we may offer an exchange subject to inventory availability.
Exchange requests:
- Must be submitted within 10 days of delivery
- Must be approved by Bad Gasoline
- Are subject to a $10 exchange processing fee
- Require the original item to be returned first
Exchanges are only available while inventory remains in stock.
DAMAGED OR INCORRECT ITEMS
If you receive a damaged item or the wrong product:
- Contact us within 10 days of delivery.
- Include your order number.
- Provide clear photographs of the issue.
- Wait for return instructions before shipping anything back.
Upon verification, we may:
- Replace the item
- Exchange the item
- Issue store credit
- Issue a refund
The chosen remedy will be determined by Bad Gasoline in its sole discretion.
CUSTOM SCREEN PRINTING ORDERS
Due to the custom nature of screen printing, embroidery, signage, graphic design, web design, software development, live printing events, memberships, and other custom services:
ALL SALES ARE FINAL.
We do not offer:
- Returns
- Refunds
- Exchanges
on custom-produced orders.
Customers are responsible for reviewing and approving all proofs, artwork, quantities, colors, sizes, and project details prior to production.
DEFECTIVE CUSTOM ORDERS
If a custom order contains a manufacturing defect caused by Bad Gasoline Screen Printing, customers must notify us within 7 days of delivery.
Claims may require:
- Photos
- Product inspection
- Return of affected items
If we determine that an error occurred during production, we may choose to:
- Reprint the affected items
- Repair the issue when possible
- Issue store credit
CHARGEBACKS
Customers agree to contact Bad Gasoline Screen Printing directly regarding any issue before initiating a chargeback or payment dispute.
Filing a chargeback for a custom order that was produced according to approved specifications may be considered a violation of these terms.
Bad Gasoline reserves the right to provide proof approvals, invoices, correspondence, tracking information, and production records in defense of disputed transactions.
CONTACT US
Email: sales@badgasolineprinting.com
Phone: 417.414.7088